Introduction

These Terms and Conditions (“Terms”, “Agreement”) are an agreement between The Media Buddies (“Provider”, “Website Operator”, “us”, “we” or “our”) and you (“Client”, “User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of The Media Buddies’ website (https://www.themediabuddies.com) and its related products and services, including professional digital marketing services (collectively, “Website” or “Services”). By subscribing to or using our services, you agree to comply with this Agreement.

1. Services Provided

The Provider delivers professional digital marketing and promotional services, which may include but are not limited to: Social media management, Branding and design, Digital advertising (Google Ads, Meta Ads) – media costs payable by Client, Website content & landing page creation, SEO & blog content, Monthly analytics and reporting. Services commence from the date of initial payment. Setup costs are included in the monthly fee. If onboarding is delayed due to our fault beyond 5 business days, billing will be adjusted so that a full month of service is provided after onboarding. Third-party tools (e.g., Social Pilot, ad platforms, analytics software) may be used. We are not responsible for outages, disruptions, or limitations of these third-party tools. Content is normally scheduled at least 14 days in advance. Clients will be notified at least 3 days before publishing to allow time for review and edits. If no edits are requested within the timeframe, content will be deemed approved. The Client grants us the right to use testimonials, case studies, and logos in marketing unless the Client opts out in writing.

2. Fees & Payment

Standard subscription fees are billed in advance. Additional services outside the agreed scope will be billed separately at £25/hour or otherwise agreed in writing. Invoices are payable within 14 days of issue. Subscriptions renew automatically unless cancelled. Late payments may incur interest of 10% annually or the maximum allowed by law. Services may be paused or terminated for non-payment. Fees are for time and work delivered and are not contingent on marketing results.

3. Term & Termination

This Agreement will begin on the agreed start date and continue on a rolling monthly basis. Either party may terminate with: 7 days’ written notice before the next billing cycle (standard social media management plans), or 3 months’ written notice (custom contracts requiring broader digital marketing). To cancel, pause, or downgrade, the Client must email info@themediabuddies.com with a minimum of 14 days’ notice before renewal. No prorated refunds are provided. We may terminate immediately for breach of terms, overdue payment, or inappropriate
requests.

4. Client Obligations

The Client agrees to provide access to branding materials, complete onboarding, provide timely approvals/feedback, not request illegal or defamatory content, communicate changes promptly, and attend monthly strategy calls (if included).

5. Provider Obligations

We agree to deliver tailored content, maintain confidentiality, provide updates, perform services to industry standards, and refuse content that violates laws or ethics.

6. Intellectual Property & Creative Rights

Ownership of content transfers to the Client once full payment is received. Until then, content remains our property. We may showcase anonymized examples of work unless opted out. All content must be approved by the Client before going live.

7. Confidentiality & Data Protection

Both parties must keep confidential information secure. We adhere to GDPR and applicable data laws. Client data will not be shared except for service delivery or legal compliance.

8. Performance Disclaimer

We do not guarantee specific results (e.g., sales, follower growth, engagement). Social media algorithms, ad performance, and audience behaviour are outside our control.

9. Limitation of Liability

We are not liable for platform outages, algorithm changes, or third-party disruptions. Liability is capped at fees paid in the last 3 months. We are not responsible for indirect, consequential, or reputational damages.

10. Website Use & Restrictions

Users are restricted from: publishing Website material elsewhere, selling/sublicensing, publicly performing content, engaging in harmful or unlawful use, data mining/scraping, uploading malicious code or spam. Certain areas of the Website may be restricted at our discretion.

11. Age Requirement

You must be at least 18 years old to use our Website or Services.

12. Links to Third-Party Websites

We may link to third-party websites, but we do not endorse or assume responsibility for their content, products, or services.

13. Dispute Resolution & Governing Law

Disputes will first be resolved through discussion. If unresolved, disputes fall under the exclusive jurisdiction of UK courts. This Agreement is governed by the laws of England and Wales.

14. Amendments

We reserve the right to amend these Terms with notice via email or Website. Continued use constitutes acceptance.

15. Entire Agreement & Additional Conditions

This Agreement supersedes all prior agreements. Additional conditions: No web hosting or domain fees included. Paid promotions funded by Client. Prices valid for 3-month packages, subject to change. Payments must be made in advance; if delayed, services may be paused. Web development is free if Client remains for 24 months, otherwise a £1,999 fee applies.

16. Contacting Us

If you have questions, contact us: info@themediabuddies.com , www.themediabuddies.com